Podcast cover image - dh081 zack oates ovation

Rewriting the Rules of Online Reviews | Zack Oates (Ovation Up) | DH081

Your biggest critics are often your biggest fans. But try telling that to a restaurant owner with a Yelp page. Serving as the founder and CEO of Ovation, Zack Oates is helping rewrite the rules of online reviews by making them easier and more valuable…

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Podcast cover image - dh078 inhouse delivery (1)

In-House Delivery vs Third-Party Delivery | Roger Avats and Josh Kopel (Inhouse Delivery Company) | DH078

2021 is here, but the pandemic and the pivots pioneered because of it are still very much at hand. While the restaurant industry has been forced to suffer, adapt and evolve in 2020 more than most, the shift to takeout and delivery has allowed many…

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